Effective Date: May 1, 2025
Last Updated: October 23, 2025

1. Introduction

VIP Home Services (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website viphome.services

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment information when you schedule or purchase services.

• Website Data: Non-personal information such as your browser type, IP address, and pages visited, collected through cookies or analytics tools.

• Communication Data: Any information you share when contacting us via forms, email, or phone.

3. How We Use Your Information

We use your information to:

• Provide and manage pool and home services.

• Communicate with you about appointments, billing, and service updates.

• Improve our website, customer experience, and marketing efforts.

• Comply with legal obligations and prevent fraudulent activity.

4. How We Protect Your Information

We use industry-standard security practices, including SSL encryption and secure payment processing, to protect your data. However, no online transmission or storage system can be guaranteed 100% secure.

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Trusted third-party service providers (e.g., payment processors, scheduling systems).

• Legal authorities if required by law or to protect our rights.

6. Cookies and Tracking

Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, but some parts of the site may not function properly.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To make a request, contact us at concierge@viphome.services or 214-307-2692.